How Do I Group InvestorLine Accounts Under a User ID and Whose Accounts Can I Group?

I’ve been on a mission over the last three years to re-organize our finances. This included opening some online brokerage accounts and moving funds in from all the various banks, trust companies and government offices where they’d been mouldering. I am by no means an expert on brokerages and I am still learning new things each day as I work. Recently, I learned, somewhat to my surprise, that it is possible to group BMO InvestorLine accounts under one User ID even if they don’t all belong to one person.

Why Do You Want to Group InvestorLine Accounts Under a User ID?

For the reasons why grouping accounts is a good idea, please see Why You Should Group Your BMO InvestorLine Accounts Under a Single User ID.

The key point:

  • If you can group accounts with $250 000 or more, you will get a different type of trading quote and you will get “exclusive access to a dedicated service team.”

Which Accounts Can I Group Under a BMO InvestorLine User ID to Qualify for the 5 Star Trader Program and Level II quotes?

If you’re like me, you can group your

  • RRSP
  • LIRA
  • TFSA
  • RESP
  • spousal RRSP
  • unregistered regular trading account

and still not get close to $250 000 in assets.

That left me wondering, is it possible to add accounts belonging to anyone else to my User ID?

Will I Be Able to See the Portfolio Details for Each Account I Group?

While I was wondering whether I could group other people’s accounts under my User ID, I also started wondering whether doing so would let me see

  • their total investments,
  • their portfolios and
  • their transaction history.

After all, I can see all of those things for my own accounts which are grouped under one User ID.

I knew it would NOT allow me to trade on their accounts. You need a trading password to execute a trade at BMO InvestorLine and it is different from your sign in password.

So now I have three questions to resolve:

  • Can I add another person’s accounts to my InvestorLine User ID?
  • Do they need to sign a form authorizing my access to their account information?
  • Who would let me see everything in their account, every asset they hold and what they’ve been doing?

I can think of one very kind man who might let me peek into his portfolio. Admittedly if I do, he will lean over my shoulder and gloat at how much better his returns are than mine, but still, no pain no gain, right?

Now to check InvestorLine’s rules.
Well at
https://www.bmoinvestorline.com/home/popups/user-id they say you can consolidate accounts under one User ID if you own them or “manage accounts for others.”
And at
http://www.bmoinvestorline.com/home/popups/5-star-program-terms-conditions
It says that the accounts cannot be “Investment Club” or “Partnership” accounts.

Whose Accounts Can be Grouped Under One InvestorLine User ID?

I wrote InvestorLine to ask this question using their secure email MyLink.

Their response was:
I can add anyone’s accounts to my User ID if I know the account numbers and the account sign in passwords.

Wow. That’s almost scary.

So I can add

  • my husband’s account/s
  • my parents’ account/s
  • my aunts’, uncles’, nieces’, nephews’, sister’s, brothers’, cousins’ and grandchildrens’ account/s
  • my friends’ account/s

If they change their sign in password, then I will also have to update their sign in password under my User ID or their account will be removed from the User ID.

Will I Be Able to See the Portfolio and Holdings for Any Accounts I Link to my InvestorLine User ID?

Once I linked someone else’s account to my User ID, I signed in using my User ID to see what I could see.

I could look at:

  • their account balance
  • their holdings
  • their transaction history

Eeps! You’d better make this part very clear to any friends or relatives BEFORE you ask them to link their account to your User ID.

Note: I can’t trade on their account because I don’t have their trading password.

Also note: They cannot see MY account information unless I add my account to their User ID. This might be handy if you want to add your children or parents to your User ID but you are not willing to reciprocate by opening your finances for review and discussion.

Do I Need Written Permission from Another Person Before I Can Add Their Account to my InvestorLine User ID?

According to the MyLink InvestorLine representative “There is no form required to be completed for this purpose.”

That also is a wee bit disturbing. I guess it’s a good reminder to keep your sign in password secure from prying eyes!

Before You Start to Create your InvestorLine User ID

You may wish to think ahead about

  • What 8-20 letters and numbers you want to use for your User ID. You may not use special characters such as &.
  • What unique challenge question that you type yourself that you would like to use to help confirm your identity. It has a maximum length of 60 characters.

To create a BMO InvestorLine User ID to Group Accounts

  1. Sign in to one of your InvestorLine accounts.
  2. From the Account Services tab, under the heading Account Profile, click on Create User ID.

On the screen: Step 1 of 3: Choose a User ID and Password

  1. In the User ID: field, type the alphanumeric id you want to use to sign on to your group of accounts.
  2. In the Password: field, type a password to use when signing in to your accounts. This can be different from the Password used to sign in to a single account.
  3. In the Confirm Password: field, type the password again.
  4. From the drop-down list in the Challenge Question 1: field, select a security question.
  5. In the Response 1: field, type the answer.
  6. From the drop-down list in the Challenge Question 2: field, select a security question.
  7. In the Response 2: field, type the answer.
  8. In the Challenge Question 3: field, type your own security question.
  9. In the Response 3: field, type the answer.
  10. Click on the Continue button.

OK, I made every possible error!

  • Your User ID must start with a letter.
  • Your responses must be at least 6 characters in length.

Now it accepts them. Phew.

On the Step 2 or 3: Link Accounts to Your User ID screen

  1. In the Account Number field, your current account number is listed. To add this account to the User ID you must input the existing password for that account (not the new password for the User ID).
    In the Account Password column, type the password for signing into the numbered account.
  2. If desired, in the Account Nickname (optional) column, type a nickname for that specific account.
  3. If desired, on the next line, type the values in the columns
    • Account Number
    • Account Password, and
    • Account Nickname (optional)

    for your other InvestorLine accounts.

  4. Click on the Add More Accounts button if you have more than 5 accounts to link up.
  5. Once complete, click on the Continue button.

On the Step 3 of 3: Provide Contact Information for your User ID screen

  1. Review the information in the Email Address: field and make sure it is correct.
  2. If that is the address at which you wish to receive your InvestorLine email, type it again in the Confirm Email Address: field.
  3. In the How you would like to be greeted when we correspond with you: field, type your favourite. For example, you could try
    Supreme Grand Emperor Smith
    I’m not sure if that will work or not. Guess I’ll have to update my profile and see!
    Rats. You can’t use that particular title as there is a character length limit of 20.
  4. Click on the Continue button.

On the Register your User ID for an opportunity to enjoy our 5 Star program and $9.95 Flat fee commissions – Optional screen

  1. If you wish, click to select the radio button beside Yes to have the User ID evaluated for the 5 star program.
  2. Click on the Continue button.
  3. If you select Yes, look at the linked accounts summary to ensure it is correct.
  4. Click on the Continue button.

To check if all of the accounts for the User ID are set up to be evaluated for the 5 Star Program

  1. Click on the $9.95 Pricing & 5 Star Program tab.
  2. Under the Receive Program Benefits tab, the account should be listed as Yes. If not, click on the Edit button to update the setting.

When Will I Start to Receive the 5 Star Program Benefits?

If the combined holdings in all of the accounts under the User ID add up to at least $250 000, the accounts will become eligible for the 5 Star Program benefits. User IDs are evaluated 4 times a year, at the end of

  • March,
  • June,
  • September and
  • December.

The benefits should be available the day after the evaluation date.

So I guess I won’t know till April Fool’s Day if this worked. How appropriate!

Related Reading

Join In
Do you group accounts to get better services at your brokerage? Please share your experiences with a comment.

How Do I Get $9.95 Trades for my RESP Account at BMO InvestorLine

So I opened a RESP account at BMO InvestorLine. We already had other accounts there with enough in them to qualify them for $9.95 trades. (At InvestorLine you need to have at least $50 000 in your account or in your accounts in total.) Although I added the account to my User ID and requested it be included in the calculations for the 5 Star Trader program in the future, nothing happened in the next few days to give me the Flat Trading Fee rate. So I wrote InvestorLine using the MyLink Secure email service. Here’s how they said I can get the $9.95 trades for my RESP account.

BMO InvestorLine Better Beware RBC Direct Investing and TD Direct Investing Are Making a Better Offer!

InvestorLine had better perk up its ears and pay attention. In the past few weeks, in early 2014, both RBC Direct Investing and TD (Waterhouse) Direct Investing have changed their rules to offer every customer $9.95 trades regardless of their account balance. For now, InvestorLine still requires a balance of at least $50 000, which can be achieved by grouping accounts under one User ID, or by meeting certain trading quotas.

What Did InvestorLine Say about $9.95 Trades When I asked by MyLink Secure Email

The BMO InvestorLine MyLink Advisor responded: “I have sent a request to enroll your new RESP account into Flat fee pricing. Flat fee evaluation takes place at the end of each month and any inclusion is done manually. It would be enrolled within 2 business days.”

I expect that means that the account will not be enrolled until 2 business days after the end of January. I’m not certain, though, so I’ll keep an eye on the account and see if it happens before month end.

When Did I Actually Get the $9.95 Trades at InvestorLine?

Aha!

The morning after the email arrived via MyLink telling me that it will be enrolled within 2 business days, it was enrolled! So I guess it means if you don’t phone or email InvestorLine, the automated process won’t pick up the account until the end of the month. But if you phone or email, you should be able to get them to set up the $9.95 trades in two business days.

Of course I don’t think I actually want to buy any ETFs or stocks today, so it’s almost irrelevant, but it’s still good to know.

How Long Did It Take for MyLink To Respond to My Request?

Unfortunately, MyLink isn’t responding as quickly as it used to. I sent my question on January 23, and only received a reply on January 27 (although it says it was emailed on January 26. If so, it must have been after hours, ET.)

Related Reading

Join In
To get $9.95 trades in the “old days” at RBC Direct Investing, I had to phone them once the required minimum balance was in my account. Now all of their customers get that rate immediately. BMO InvestorLine seems stuck with a month end system. What does your brokerage do? Do you have to phone or email to get a better rate for trades? Please share your experiences with a comment.