How to Buy Shares of Stock or Units of ETFs Using the BMO InvestorLine App

As I mentioned, I recently decided to re-invest the dividends and distributions that have accumulated in my TFSA and I decided to take advantage of the free trades InvestorLine is offering for using their new App. I downloaded the InvestorLine App and now I have to set it up and then execute a trade to buy some stock or an ETF: here’s how it works and a few quirks including a couple of insecurity things that irritate me.

How to Get In to Your BMO Banking and InvestorLine App to Use InvestorLine on an iPad

  1. Tap on the BMO icon.
  2. Tap on the InvestorLine button.
  3. In the User ID or account # field, type your InvestorLine userid or the account number for the account in which you want to execute ALL of your free trades.
    (NOTE: You cannot use the trades in multiple accounts, unfortunately.)
  4. In the Password field, type your InvestorLine password.
  5. Tap on the SIGN IN button.

What’s on the Home Page for the BMO InvestorLine App?

If you choose to login with your userid and if you have multiple accounts at InvestorLine, you will see the accounts listed on the left side of the screen. It will list the current value of the account in Canadian dollars and it will list how many open orders are waiting to fill.

On the right side of the screen you will see your

  • total securities
  • total cash
  • total account value
  • unrealized gain (or loss) for the total account
  • order status info, if any
  • and some details including, if applicable, the amount and percentage of your portfolio invested in cash, equities, cash equivalents, etc.

Geez, I wish I’d put everything into CNR back in 2012. Who knew it would double in value before the end of 2014? Still it’s nice to see some green glowing numbers. (PS Don’t consider this a recommendation to buy CNR now: a lot has changed including the price has run-up dramatically!)

Anyway I can see the cash waiting for me to re-balance my TFSA holdings.

The bottom line of the screen is flickering: Turns out it is streaming the Market indices. Bad day to buy, the TSX and NYSE are both up.

Now to find where I can enter a Buy!

Can I Be Signed In to InvestorLine via the App and via a Computer at the Same Time?

OK first I’m going to try another trick: can I simultaneously login to InvestorLine on the computer?

Interesting: Yes, I can. That’s a bit of a security gap in my mind.

Anyway, let’s try to find the Trade screen on the iPad.

Executing a Trade to Buy More or Sell a Current Holding of a Stock or ETF Using the InvestorLine App

I can see how I can tap on the Trade button beside any of my current holdings. So I’ll start by using that to sell some units in AAT770.

  1. Beside the listing for AAT770, tap on the Trade button.
  2. From the Action: drop-down list, tap on the downwards facing arrow to select Sell.
  3. From the Amount: drop-down list, tap on the downwards facing arrow to select Dollars.
  4. In the C field, type the amount in Canadian dollars and tap on Return.
  5. On the right side of the screen, check all the details. If they look good, tap on Submit order.
  6. A window pops open
    * In the Primary # field, type your phone number.
    * In the Extension field, if necessary type your phone extension.
    * In the Trading password field, type your InvestorLine password for this account.
    NOTE: This is typical of what I hate about iPads: it shows each character in your password briefly as you type it. Be wary about where you type your passwords! Know if anyone can see you.
    (My husband is always trying to sneak a peek at mine so he can go in and dump all my holdings and put all my money into Venezuelan Beaver Cheese.)
    * Tap on Place Order.
  7. Review the Order Confirmation for mistakes.

Ah, here’s something I don’t like much. I’m used to copying and pasting the confirmations into a Word document and saving them to a stick. Not so easy on an iPad. Ah well, such is the cost of “convenience.”

Where is the Trade Screen on the InvestorLine App? Or: What Are These Weird Icons on the Left Side of the InvestorLine App?

Now on to try to find the way to get to the Trade screen from the home page. Or for that matter how to get back to the Home page!

Let’s try some small icons arranged down the left side of the screen.

Ah.

  • The weird
    off-centre Omega symbol with 3 horizontal lines beside it icon
    is actually the icon that leads you to the Home or My Portfolio page if you tap on it.
  • The
    almost-colliding arrows icon
    is the link to the Trade screen.
  • The
    magnifying glass icon
    is actually the link to the Quotes screen.
  • The
    climbing zigzag line graph icon
    links to the Markets and Research screen.
  • The
    envelope icon
    links to the Message Centre. (Note MyLink doesn’t work yet in the App.)

The funny thing is the last thing currently showing in my Message Centre is a link to an “Orientation video.” By the time I found it, I was already oriented!

Ah, but then I realized that there are two choices for the Message Centre, so I selected the second one:  “Offers.”

Nothing about the free trades. Huh.

Ok, let’s tap on the colliding arrows and make a trade.

How to Buy Shares of a Stock or Units of an ETF Using the BMO InvestorLine App

  1. Sign in to the App for the account in which you wish to make the trade.
  2. To open the Trade screen, tap on the Almost Colliding Arrows icon.
  3. In the Search field, type the ticker symbol for the investment you wish to purchase.
  4. In the Symbol search popup, either type the ticker symbol or search for it.

Take a look at the info on the right side of the screen which includes

  • the real time price
  • the Bid
  • the Ask
  • the Volume
  • the day’s price movement up or down as a dollar value and a percentage

You can tap on the blue Refresh Quote link at any time.

If you’re ready to trade, on the left side of the screen

  1. From the Action: field drop-down list, tap on the downwards-facing arrow and select Buy.
  2. In the Quantity field, type how many shares or units you wish to purchase.
  3. From the Order type: drop-down field, tap on the downwards-facing arrow and select the type.
    For example, I selected a limit order by selecting Price Limit.
  4. If applicable, in the Price Limit field, type your price.
  5. From the Settlement funds: drop-down list, tap to select Canadian or US as appropriate.
  6. From the Good until: drop-down list, tap to select a different choice than Today only, if preferred.
  7. Review your order details on the right side of the screen. If they look correct, tap on Submit order.
  8. A window pops open
    * In the Primary # field, type your phone number.
    * In the Extension field, if necessary type your phone extension.
    * In the Trading password field, type your InvestorLine password for this account.
    * Tap on the Place Order button.
  9. Review your Order confirmation to make sure it’s accurate.

Wait for your trade to fill!

In my case I could be waiting all day (I always bid low) so I’ll try to figure out how to sign out. (Note it will time out if you leave it alone too long.)

Where Do You Sign Out of the BMO InvestorLine App?

I returned to the Home page by tapping on Omega 3 Lines. It now shows I have 2 orders and it shows the details of the Buy. If I tap the square with two arrows inside implying they are stretching the box icon, it opens a window to show me the details of the two trades.

Well the Scales icon just opens the Legal stuff, so that’s not how to sign out.

Tapping on my name does nothing.

Tapping on the account number just shows me my other accounts.

OK,
To sign out, tap on the 3 horizontal lines on the upper left of the screen. Then tap on the Sign out button.

Phew. So that’s done. And hey, I don’t have a cache to empty or a browser session to close!

To be honest, I think I prefer my computer-based InvestorLine interface. But then I don’t own or regularly use an iPad so it’s probably just lack of skill on my part. To save $9.95 it was worth a bit of effort.

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Do you use the InvestorLine App? Do you think that your six-year-old child could have invented more meaningful navigation icons? Please share your views with a comment.

How Do I Start Getting $9.95 Trades at RBC Direct Investing Now I Have $50 000?

UPDATE: This article is historical, from 2013. I no longer invest with RBC Direct Investing.

While on the phone asking where my money is, since it left ING Direct on November 7 and it still isn’t in my RBC DI account on November 14, I asked a more important question: “How do I start getting the $9.95 trading commission fee given that I will have $50,000 in my account.”

I remember several years ago when we set up accounts at BMO InvestorLine that we had to wait till month-end after reaching the minimum qualifying balance to get the reduced trading fee. (I suspect you can now phone them and ask to get the fee applied immediately once you qualify, but I’m not sure.) I wasn’t sure if we would have to wait with RBC DI as well or not.

When Will You Usually Get the Reduced Trading Commission Fee Rate at RBC Direct Investing?

The support person told me that generally the computer system will spot new qualifiers. The check is made once a month on the 22 nd day. It checks what the lowest balance was during the previous month. [Which is not what the website says. The website says it will check the asset balance on the last day of the previous month.] If the lowest balance was $50,000 then the account will be upgraded to $9.95 trade status.

Can You Get the $9.95 Rate Immediately at RBC Direct Investing?

Yes. Once you have the $50,000 minimum in your account you can phone RBC Direct Investing support and request a change. They should be able to update your account quickly. (They didn’t tell me *how* quickly, but the implication was it would happen overnight.)

I guess if my money ever arrives in my account I can test this!
UPDATE: It did; I can; and I did. The update was made over night. So the day after I phoned in, when I placed a test trade, the trading commission correctly reported as $9.95.

What Happens If the Market Value of my Portfolio Drops Below $50,000?

While I’m sure your stocks, ETFs and Mutual Funds will always go up in value, mine don’t. In fact, I tend to buy things right before they plummet in value.

So I sent a Secure Message to RBC DI to ask whether the $50,000 qualification applies to the Book Value (when I bought my stocks) or the Market Value (what they’re worth today). I waited with bated breath for their reply.

To my surprise and dismay, they replied “In order to qualify for preferred pricing of $9.95 you must hold $50,000 in market value on the last day of every month.”

That’s right: the *Market* Value of the account must be $50,000 or higher on the last day of every month to qualify for the $9.95 trading fee! So if your stocks take even a temporary dip on the last day of the month you will be back to $28.95 trading fees. It appears that changes in the fees, up or down, occur on the 22 nd of the month after the month-end balance went below or above $50,000.

Frankly, I’m not impressed.

Can I Get the $50,000 Discount by Adding Up My Accounts with my Spouse’s?

Yes. You can ask RBC DI to add up the assets in various accounts held by members of the same household such as you and your spouse. You have to phone them to ask them to do this. It is not automatic.

Where Do I Get $50,000 to Qualify

Of course the hardest part is coming up with the $50,000 to invest in the first place. That’s a lot of packed lunches and skipped designer coffees. With time and patience, though, you may get there sooner than you think.

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Did you get caught paying an excessive brokerage fee because you thought you’d get the better rate immediately once you qualified? Please share your experiences with a comment.