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What Is EQ Bank and Why Should I Open a Savings Account There?

Posted on 2016 01 19 by BetCrooks

OK this is getting silly but now there’s another new e-bank option that is offering a 3% per year interest rate on its savings account. That’s better, for now, than the 2.5% being offer by Zag Bank. The rate is, of course, subject to change without notice so everyone expects it to drop quite a bit fairly soon. Still, it’s a good rate while it lasts and since the money is in a savings account and not a GIC, it can be transferred out if the rate drops and a better rate is offered somewhere else.

What Is EQ Bank?

EQ Bank is the newest offering of the Equitable Group. According to their website: “EQ Bank is brought to you by Equitable Bank, a bank with over four decades of experience in the Canadian market.”  Equitable Bank was founded in 1970 as The Equitable Trust Company. It is a wholly-owned subsidiary of Equitable Group Inc.  That group has been offering mortgages and GICs through various parts of the company for many years.

What Bank Accounts Is EQ Bank Offering in January 2016 And What Are the Fees and Options?

EQ Bank itself is an e-bank.

It does not have branches.

You do not get a debit card.

It may offer more options in the future but right now it only offers:

  • a high rate of interest on daily savings
  • interest is calculated daily and paid monthly
  • You can pay bills from the account for no fee
  • You can set up a bill payment to be made in the future
  • Bill payment requests are processed on the next business day. So if you “pay a bill” on a Friday, it will not actually start getting paid until Monday.
  • You can make 5 free transfers using the Interac transfer system per month
  • No minimum balance is required
  • You can talk to an agent by phone or by online chat
  • There is no fee for unlimited daily transactions
  • You can deposit a cheque payable to yourself into the account using a photo App on your Apple or Android device (only) just like at Tangerine, PC Financial and a few of the Big Canadian Banks
  • Funds deposited in the savings account are covered by CDIC
  • There are no ABMs or ATMs for this bank at this time; you have to move your money into and out of the account by electronic transfers between linked accounts, by Interac e-Transfers, or (for moving out only) by paying a bill
  • There are no cheques for the account.
  • There are no paper statements for the account.
  • You cannot deposit cheques or transfers in foreign currency into your account. So if you get a cheque in US Dollars, for example, you can NOT deposit it into your account at EQ Bank.
  • On January 19, 2016 it did not seem possible for a resident of Quebec to open an account (although there may be a way to legally do it as Tangerine and PC Financial have both figured out ways that involve visiting another province to sign up in person.)

Can I Open a Joint Savings Account at EQ Bank?

Joint accounts were not available on January 19, 2016.

What Do I Need to Open a High Interest Savings Account with EQ Bank?

You will need

  • a chequing account at another Canadian financial institution
  • a cheque with your name pre-printed on it, for at least one dollar, made payable to yourself, at another Canadian financial institution. EQ Bank will link your new account with the account identified on the cheque. Once the link is created you can electronically transfer money in and out of that chequing account from your EQ Bank account.
  • a Social Insurance Number

How Long Will It Take to Open an Account at EQ Bank?

It will take at least 5 business days after they receive your cheque. During January 2016, they have been swamped with new applications so it has taken longer than 5 business days for some customers.

Are There Any “Hidden” Fees at EQ Bank?

They are not particularly hidden. You can check the fees on the website at https://www.eqbank.ca/personal-banking/features-rates/savings-plus-account-fees-and-features

As of January 19, 2016, the notable fees are

  • $1.50 for your sixth and any further Interac e-Transfers during one month

Is An Interac e-Transfer the Same as an EFT Between EQ Bank and my Regular Bank?

No.

EFT or Electronic Funds Transfers

An EFT or Electronic Fund Transfer is the usual way you would move money from your EQ Bank account to your bank account at another bank. The accounts must first be linked by providing a cheque from your non-EQ bank account to EQ Bank. Then you can request a transfer in to or out of your EQ Bank account by using certain commands on the EQ Bank website.

If you have an account at Tangerine, you can also use the Move My Money feature at Tangerine to move money in to and out of your EQ Bank account once you have linked the accounts.

Similarly, you can move money in or out to EQ Bank from PC Financial if you have linked the accounts.

An EFT usually takes place on the business day following when you make the request. So if you asked to transfer money from EQ Bank to BMO on Friday, January 19, it would usually not transfer until Monday, January 22, and would not usually show up in your BMO account until Tuesday or Wednesday.

Interac e-Transfers

An Interac e-Transfer is a way to send money to anyone’s bank account using email. You tell EQ Bank how much money you want to send out of your account and the email address of the person you want to send it to. Usually you include a security question in your email that the person receiving the email must answer correctly before they are allowed to deposit your money into their own account. They have to answer the question, then they have to type in their bank’s number, their branch’s transit number and their bank account number to complete the transfer. The transfer could take place as quickly as one hour after the receiver deposits your money.

There are limits to how much money you can move by Interac daily, weekly and monthly.
I’ll definitely be testing the Interac e-Transfer option after I get my account opened: it costs money to use this option at Tangerine and PC Financial so I’ve never tried one.

As you can tell from that comment, I will be trying to open an account at EQ Bank very soon. Wish me luck!

Related Reading

  • How to Open a Savings Account at Oaken Financial
  • How to Open a Savings Account a Zag Bank
  • How to Open an Account at Tangerine
  • How to Open an Account at PC Financial
  • How to Send Money Using Email from Your Tangerine Account

Join In
Do you chase every new bank that opens offering a teaser interest rate? Or do you stick with one financial institution come high or low rates? Please share your views with a comment.

Posted in Finances, Money Tips | Tagged cash, daily interest savings accounts, EQ Bank, high interest savings account, interest, money, savings

I’m Opening an Account Today at Zag Bank So I Can Earn 2.5% on Cash in my Savings Account

Posted on 2016 01 13 by BetCrooks

Well, December ended and with it my 3% interest rate on my savings account at Tangerine. It was a nice six months. Now it’s time to move the money to keep earning interest that at least comes closer to keeping up with inflation. (My rate at Tangerine has dropped back to their standard 0.8%.) I looked at PC Financial but they don’t have a promotion on right now. Then I read about a new promotion from Zag Bank offering 2.5% so now I’m going to open a Savings Account with them to earn a reasonable rate on my cash.

How Long Is the Zag Bank Promotion Rate of 2.5% Applicable?

You can read all of the details about this offer on the Zag website. (That’s not an “affiliate” link: I don’t get anything if you open an account at Zag or look at their website.)

Basically, they are offering a rate of 2.5% per YEAR but only for a few months, so the actual $$ earned is much less than you might think. The rate is in effect for deposits made between January 11, 2016 and June 1, 2016. They reserve the right to limit how many customers can sign up for this promotion so I’ll go ahead and open my account today on the 12th.

Zag savings accounts are insured by CDIC.

What Do I Need to Open a Savings Account at Zag Bank?

Their website says I will need

  • my name
  • address
  • SIN
  • valid email address and
  • a cheque in Canadian funds which has my name pre-printed on it to deposit into the account.

(Quebec residents are out of luck again.)

You might find it handy to choose a user ID and a password for your new account before you start the sign up process. If so, the rules for the user ID are:

  • it must have at least 6 characters including
  • 1 letter and
  • 1 number and
  • it can include many special characters.

The program forces your answer to all uppercase letters.

And the rules for the password are:

The password must be

  • at least 8 characters in length,
  • include 1 upper case letter,
  • 1 lower case letter,
  • 1 number and
  • 1 special character from a choice of 3.

How to Open a New Savings Account at Zag Bank

Go to the website at https://www.zagbank.ca/

Click on the Open a Zag Account button.

I’ve never had an account at Zag before, so I then will:

Click on the New to Zag button.

The Hello Page

Read the info on the Hello page.

Click on the Begin button.

The Get Started Page

  1. From the drop-down list beside “Which account would you like to open?” I selected Zag Savings.
  2. From the drop-down list beside “Is this a joint account?” I selected: No
  3. From the drop-down list beside” What is this account for?” I selected: Savings
  4. From the drop-down list beside “Is this account for somebody else?” I selected: No
  5. Click on the blue right facing arrowhead.

The About You Page

Type your

  • First Name
  • Last Name
  • Birthday
    You have to select the year and month from the drop-down lists and click on the day; you can’t type it in.
  • SIN
  • From the drop-down list beside “What is your gender?” select Male or Female (The only choices offered are Male and Female, unlike with Facebook)
  • From the drop-down list beside “Are you a US Person?” select Yes or No.

Click on the blue right facing arrowhead.

The Staying in Touch Page

Type to fill in the following fields:

  • Street
    Ooo-oooo. Spooky. When I typed in the street number of our home and part of the street name, up popped a list to choose from with the rest of the address, city, and postal code so I could just select it. Good stuff.
  • City
  • From the drop-down list beside Province, select your province of residence.
  • Postal Code
  • Phone
  • From the drop-down list beside ”What industry do you work you in?” (Yes! It says that!), select the closest choice you can find.

    Interesting that I can’t be retired or a homemaker unless I choose “Other”
    From the drop-down list beside “What is your occupation?”, select your closest choice. You may have to change your “industry” choice in the previous question to see the answer you want for this question.

  • If you selected Other the choices are:
    Commercial Driver
    Homemaker
    Retired or
    Student

Why is a Commercial Driver in this group?!

It’s actually kind of fun to poke through the categories. I wonder how the PEO would feel seeing the title “Engineer” prefacing several categories under Computer Technology and Other Computer Related  industries? Such as Engineer – Web Developer

Click on the blue right facing arrowhead.

The Your Profile Page

  1. Choose a user ID for Mobile and Online banking

    It must have at least 6 characters including 1 letter and 1 number and it can include many special characters. The program forces your answer to all uppercase letters.

  2. Choose a password for Online banking login

    The password must be at least 8 characters in length, include 1 upper case letter, 1 lower case letter, 1 number and 1 special character from a choice of 3.

  3. Confirm it by typing it again.
  4. Email address
  5. Confirm it by typing it again.
  6. From the drop-down list beside ”Do you agree to receive marketing information, select Yes or No.
  7. Click on the blue right facing arrowhead.

The For Your Security Page

Read the For Your Security message

Click on the blue Continue button.

You will be asked identity questions based on your credit bureau profile. You will have to answer each question quickly by selecting your answer and clicking on the right facing arrowhead.

Once you click on the correct answer, be sure to click on the right facing arrowhead at the bottom of the screen. I nearly missed this step and nearly ran out of time to answer correctly.

The Set & Save Page

You can set up a recurring automatic transfer from the account you are writing your cheque on to this Zag account now if you like.

I don’t want to.

From the drop-down list beside “Set up recurring transfers?” select Yes or No.

I selected No.

Click on the blue right facing arrowhead.

The Almost There Page

Write down your Reference Number. You’ll want to keep this until your account is set up to your satisfaction.

Click on the link to the Product Agreement to read the details

If the information seems ok, click to check the box beside “I accept the product agreement”

Click on the Confirm button.

The First Deposit Page

Read through the choices for how to deposit money into your new account.

If you want, you can mail in a cheque if it is

  • Pre-printed with your name (or with both you and your joint holder’s names if you are opening a joint bank account.)
  • Issued by a Canadian financial institution
  • Payable to Zag bank with a minimum deposit of $25
  • Signed and dated by you with today’s date
  • Includes the reference number previously given to you on the memo line

Mail your cheque to
Zag Bank
P.O. Box 56261, STN A
Toronto ON M5W 4L1

Type in the amount in the amount line

OR

Select “Take a picture of my cheque”

You will need to be on a mobile or tablet to deposit a cheque by taking a photo of it.

They will email you a welcome message with instructions for how to deposit your cheque this way.

Click on the Finish button.

The You’re all done Page

The program will respond:

That is all we need for now.

Once we have processed your initial deposit, we will send you an email to let you know your account is ready to use. Welcome to Zag.

How Did Opening My First Zag Account Go?

Well, I forgot to include how much I want to deposit into my account on the First Deposit page. And I have not yet received an email with instructions about how to use the photo cheque deposit technique. So I may need to update this article as things happen. For now, it all seems good.

Related Reading

  • How to Open an Account a PC Financial in Person
  • How to Open Another Account at Tangerine
  • How to Open a Savings Account at Oaken Financial

Join In
Have you opened an account at Zag bank? Do you intend to use it regularly or only if the rate for your savings account is higher than you can get somewhere else? Please share your opinions with a comment.

Posted in Finances, Money Tips | Tagged cash, daily interest savings accounts, high interest savings account, HISA, savings, short-term savings, Zag bank

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