I helped my relatives set up their Tangerine accounts to alert them if any money was deposited, moved or withdrawn. Then I set up similar alerts for our BMO chequing account. Next, I added the information required to our EQ Bank account settings so that we would receive warning alert messages. Most recently, I also set up alerts for our Oaken Financial online bank accounts to advise us immediately if certain types of actions took place in our accounts.

What Are the Default Security and Information Alerts Set By Oaken Financial for Your Accounts?

You will receive some alerts by email from Oaken Financial about your bank accounts and GICs whether you want to get them or not. These include the following types of messages.

Inquiry Response

Tells you immediately if you have a reply to a question you sent to the bank using your secure Message Centre email.

Failed Attempt Lockout

Tells you immediately if your account access is locked out due to too many attempts to enter the password or a failed attempt to answer the challenge questions.

Insufficient Funds (NSF)

Tells you when a payment fails because you did not have enough funds in your account to meet the demand.

Password Change

Tells you immediately when the password is changed for your account.

Maturity Notice

Tells you 45 days in advance when you have a GIC maturing.

Maturity Instruction

Tells you immediately when the maturity instructions for your investment have been changed.

What Can I Set an Oaken Financial Account Alert Message to Tell Me?

These are the options you can select to protect your Oaken Financial bank accounts:

• Account Balance Threshold
  Tells you if your balance goes over or under the set amount. Notify you once or daily until the balance is changed so that it doesn’t meet the set point.
• Unread Message
  Tells you once a day if you have any unread messages in your Message Centre secure online email.
• Account Balance Summary
  Tells you once a day what your prior day, current day and available balances are for each selected account.
• Transaction
  Tells you once or daily if any transaction is processed that meets your selected criteria.

How to Set the Optional Security Warning Alerts for Your Oaken Financial Bank Accounts

Remember even if you don’t make any bill payments or recurring transactions you might want to receive Alerts about them. Then if some fraudulent bill payment or recurring transaction occurs, you will get a message.

1. Sign in to your Oaken Financial online banking account/s.
2. From the list of links on the left of the screen, select: Set Up Alerts.
3. Scroll down past any standing alerts that were set automatically by Oaken Financial.
   In the Alerts box at the bottom of the screen, you can find the links to set up your preferred Alerts.

Account Balance Threshold

1. To set the Account Balance Threshold, click on the button: Add Alert
2. From the drop-down list, select which account you want to monitor.
   You can select All Accounts if you wish.
3. In the text box, type the Minimum Amount in $.
4. IN the text box, type the Maximum Amount in $.
5. Click to select between the options
   Every Time; or
   No More Than Once Daily
6. In the Alert Email Notification Preferences section
   Click to select Sent to or Off for
   The Alerts Centre
   And
   Your personal email address
7. Click on the button: Add Alert

You should receive the message: Alert Balance Threshold added successfully.

Unread Message Alert

1. To set the Unread Message Alert, click on the button: Add Alert
2. Click to select Sent to or Off for
   The Alerts Centre
   And
   Your personal email address
3. Click on the button: Add Alert

You should receive the message: Your new Unread Message Alert has been added successfully.

Account Balance Summary

1. To set the Account Balance Summary Alert, click on the button: Add Alert
2. From the drop-down list, select which account you want to monitor.
3. Click to select Sent to or Off for
   The Alerts Centre
   And
   Your personal email address
4. Click on the button: Add Alert

You should receive the message: Your new Account Balance Summary Alert has been added successfully

Transaction Alert

1. To set the Transaction Alert, click on the button: Add Alert
2. From the drop-down list, select which account you want to monitor.
3. From the drop-down list, select what type of transaction you wish to be Alerted about. Choices include
   All Transactions
   Deposit – Cheque
   Deposit – Electronic Funds Transfer
   Withdrawal – Cheque
   Withdrawal – Electronic Funds Transfer
   Transfer between accounts
   Deposit – Matured Investment
   Deposit – Early Redemption
   Recurring Pre-Authorized Credit
4. Click to select between the options
   Every Time; or
   No More Than Once Daily
5. Click to select Sent to or Off for
   The Alerts Centre
   And
   Your personal email address
6. Click on the button: Add Alert

You should receive the message: Your new Transaction Alert has been added successfully

NOTE: If you choose individual types of transactions, you will have to repeat these steps for each transaction type.

When you are finished banking, click on Sign Out.

For increased security, clear your browser history and cache and turn off your browser.

How To Stop Receiving an Alert from Oaken Financial

1. Click on the link Set Up Alerts.
2. On the list of Current Subscribed Alerts, look for the Alert you wish to cancel
3. If there is a garbage can icon to the right of the specific Alert, click on the icon.
4. The alert will be deleted.
5. When you are finished banking, click on Sign Out.
6. For increased security, clear your browser history and cache and turn off your browser.

Related Reading

• How to Set Warning Alerts for Your BMO Bank Accounts
• How to Set Warning Alerts for Your EQ Bank Accounts
• How to Set Warning Alerts for Your Tangerine Bank Accounts

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Have you ever caught a fraudulent action in your bank accounts by receiving an alert? Please share your experiences with a comment.