What Will Happen When My Oaken Financial GIC Matures?

A year ago, we decided to divide our emergency fund into 12 parts, and invest the money in a series of GICs that would mature one per month for a year. We knew we wouldn’t need the emergency money all at once but rather in monthly amounts to replace a pay cheque. We looked for GICs offering a good interest rate with CDIC insurance and easy online purchase access. We chose to buy our GICs from Oaken Financial and now the first GIC is maturing and I wondered what will happen.

Setting the Instructions for a GIC with Oaken Financial

When I purchased a GIC from Oaken, both online and by phone, I was asked what I wanted to happen to the principal and the interest when the term ended. I decided to have both the principal and interest deposited to our Oaken Savings account. This instruction was listed on the confirmation certificate I received in the mail for my GIC.

Why Did I Get a Letter from Oaken Asking Me to Send Them Instructions for My Maturing GIC Investment?

I was a bit surprised to receive a letter in the mail from Oaken a few weeks before my first GIC matured. It correctly described the instructions on file to pay out my GIC at maturity, both principal and interest, to my savings account. But it also said “Please indicate your instructions for your maturing investment.” And in the fine print under PLEASE NOTE it said “If no maturity instructions have been received…the mature investment may be…renewed for the same terms and conditions as the existing investment…”

Red alert! I hate having GICs rollover. I like to re-invest the funds myself if and when I choose.

Were my instructions properly on file? Or did I need to check a few boxes on this form and return it in the provided pre-paid return envelope? I phoned Oaken Financial to check.

The Renewal Letter is a Courtesy to Customers

I was reassured to find out that the renewal instructions letter is primarily a courtesy to customers. It reminds them that they have a GIC maturing (which could be forgotten after 5 years!) and offers them the variety of choices at maturity such as reinvesting at various terms in both cashable and non-redeemable GICs, or re-investing only part of the funds, or sending a partial or total payment by mail.

Because I already have the instructions I want on my file, I do NOT need to send in the letter.

So it’s all good.

I will watch my Oaken Savings account, however, later in the month to see if the principal and interest are paid out as instructed. If so, I will probably just re-invest the principal for another year: but I will enjoy the security of choosing at that time.
UPDATE: The results are in; the first GIC has matured.

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Does your bank or trust company warn you in writing (no annoying phone calls!) that a GIC is maturing? Is it easy to get your instructions on file? Please share your experience with a comment.

How to Buy a GIC Online from Oaken Financial

I keep some of our emergency fund in 12 one-year-term GICs. Each month one matures and could provide cash needed to pay the bills and buy some food. The interest rate for each GIC varies and is certainly not great but it generally is close to or slightly higher than inflation. I’ve found using an online bank like Oaken gives me a better rate than using one of the Big Five Canadian banks like BMO or CIBC. Recently, Oaken Financial upgraded their online offerings and now I can buy a GIC directly online: here’s how.

Buying a GIC from Oaken Financial, the Online Presence of Home Trust

  1. Sign in to your Oaken Financial accounts.
  2. Check whether you have enough money in your account to pay for the GIC. (If not, you may have to make a transfer or mail in a cheque.)
  3. If you want to check what interest rate is being offered, click on the Current Interest Rates link on the left side and read the details.

To Buy the GIC

  1. Click on the Open New Account tab.
  2. Ensure that the Online tab is selected and read the info about what you’ll need to know to buy the GIC. (Generally, you’ll need your Oaken client account number and if you’re paying using it, your Oaken savings account number.
  3. Click on the button: Let’s get started

The Online Application Page

  1. Click to select the radio button
    • beside whether the account or investment is
      Personal or
      Commercial.
    • beside GIC to answer the question: What account or investment interests you?
    • beside Yes to answer the question: “Are you an existing customer?”
    • beside No to answer the question: “Were you referred by a broker?”
  2. Click on the Next button.

The Investment Details Page

  1. Click to select the desired term for the GIC.
  2. If applicable, click to select your interest payment frequency, such as annual pay, semi-annual, or monthly.
  3. If you do not like the suggested dates for the start and maturity of the GIC, you can change them by selecting the month, day or year from the drop-down lists. Note: this could affect your interest rate.
  4. In the Amount text box, type the cash value of the GIC you wish to purchase.

In the Select Your Instructions Section

  1. Click to select whether you want the interest payment sent to
    * another Financial Institution by direct deposit
    * you by cheque
    * your Oaken Savings Account If so, you will need to enter your Oaken Savings Account number.
  2. Click to select what to do with the GIC when it reaches maturity. You can choose to
    * renew it
    * direct deposit the value of it to another financial institution
    * send you a cheque for the amount
    * deposit the amount to your Oaken Savings Account If so, you will be asked whether to use the same savings account. If you select Yes, it will fill in the account number for you based on what you typed earlier.
  3. Click to select whether you would like to buy another GIC right now.
  4. Click to select where to get the cash to buy the GIC. You can choose
    * to mail in a cheque.
    * to take the money from your Oaken Savings Account. If you do, it will ask if you want to take the money from the same savings account you identified earlier. If you select Yes, it will fill in the account number for you based on what you typed earlier.
  5. Click to select whether you wish to register this GIC/account as an informal trust.
  6. Click on the Next button.

The Customer Details Page

  1. In the Oaken Client Number field, type your number.
  2. Select your title such as Mr. Ms. or Dr.
  3. Type the relevant information in the fields
    * First Name
    * Last Name
    * Email Address
    * Please Confirm your Email Address
  4. Click to answer Yes or No to the questions
    * “Are you a U.S. Citizen or U.S. Resident for tax purposes?”
    * “Has your personal information changed?”
    * “Would you like to add a joint-owner?”
  5. Click on the Next button.

The Legal Statements Page

  1. Click to answer Yes or No to the questions
    * “Does any owner(s) or any of their family members hold or have ever held, or is a close associate to, one of the following offices or positions in or on behalf of a domestic or foreign state?”
    * “Are any owners acting on behalf of an individual or entity other than the account holder or those authorized to give instructions about the account or who directs what happens to the account?”
  2. Read the Acknowledgement and Authorization statement carefully. If you agree, click to select Yes.
  3. Click on the Submit form button.

It will say Submitting and soon respond with the Online application – Thank you page.

Make a note of your reference number.

You should also receive a confirmation email. They state it should be received within two hours on business days during working hours.

Nothing was received within the first few minutes after sending in the request. No change was visible to my savings account balance either. However, sometime in the next 22 minutes, a message was sent to my email account. According to the email, no further action is required by me.

The cash has not been taken out of my Oaken savings account yet, though, within the first half hour after sending in the application. Ah, now at 7:30 p.m. the same day, the money is out of my Oaken savings account.

I will wait to receive the usual GIC investment confirmation in the mail.

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Do you keep your emergency fund in cash in a savings account? Or do you keep some of it in GICs to try to get a slightly higher interest rate? Please share your views with a comment.